Twelve Ways to Spot a Bad Municipal Web Site

ways to spot a bad site
  • information is outdated
  • information is wrong
  • site navigation = enigma
  • content is organized based on the internal structure at town hall rather than on services available to residents
  • site loads too slowly due to hideous graphics all over the place that serve no clear purpose
  • there’s no uniformity in design from page to page
  • topics are omitted or coverage is superficial
  • no mechanism exists for searching the site
  • clicking on a link launches the Acrobat Reader plug-in without any warning
  • the site is ONLY viewable using Windows Explorer 6.0
  • the site has music or anything animated
  • when the site goes offline, no one notices (or cares)

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