Twelve Ways to Spot a Bad Municipal Web Site

information is outdated
information is wrong
site navigation = enigma
content is organized based on the internal structure at town hall rather than on services available to residents
site loads too slowly due to hideous graphics all over the place that serve no clear purpose
there’s no uniformity in design from page to page
topics are omitted or coverage is superficial
no mechanism exists for searching the site
clicking on a link launches the Acrobat Reader plug-in without any warning
the site is ONLY viewable using Windows Explorer 6.0
the site has music or anything animated
when the site goes offline, no one notices (or cares)